If you've ever been hit with bank fees, chances are they were excessive, unfair and unlikely to be legally enforceable.

Most people are too intimidated to complain, so it was a relief to find on the Choice website instructions and even a template letter to help recover your money.

You can challenge the following unfair penalty or default fees that you’ve paid during the last six years (including any on accounts you’ve since closed):

• Periodic payment and direct debit dishonour fees

• Cheque dishonour fees

• Overdrawn account (honour) fees

• Deposited (inward) cheque dishonour fees

• Credit card late payment fees

• Credit card over-the-limit fees

 

 

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Bordertown